1. Self-service flight cancellation via 'Manage my booking'
Did you know you can cancel Cebu Pacific flights yourself through the Manage My Booking portal? Once you're signed in, you can manage your Cebu Pacific booking and be given the option to begin a cancellation request for your Cebu Pacific flights. Before you confirm your Cebu Pacific cancellation, we'll show you how much of a refund you're entitled to - this will vary depending on the airline's cancellation policy.
- For Cebu Pacific bookings with the Cancellation Protection add-on, you'll be entitled to a full refund if you need to cancel due to emergency circumstances. Your Cebu Pacific flight cancellation will only be considered eligible for a refund if you cancel for one of the reasons listed in the Cancellation Protection terms and conditions.
Note: Most airline tickets are non-refundable as per the terms and conditions of the airline.
2. Contact Alternative Airlines
If you need help with the Cebu Pacific cancellation process, reach out to our Customer Service team via our Contact page. We can assist you with any queries you may have about your Cebu Pacific flight cancellation process and the airline's specific cancellation policies.